Intune · Autopilot
1 day1–2 hrs
New laptop builds, mostly hands-off
Windows Autopilot plus scripted installs for about 95% of the software stack.
Project engineering for MSPs
Senior project help, on call for your MSP.
When a client project needs more time or depth than your bench has right now, escalate it to me. I've worked inside an MSP, I do the work myself, and I hand it back documented so your team can own it.
Taking on new projects. Remote, on US business hours.
Illustration: an example project ticket escalated from an MSP to R.C. Frazier, moving from scoped to documented.
- 20 yearsin IT, hands-on the whole way
- Ex-MSPI know your tools and your margins
- Your brandor mine. Your client, your call
- US hoursRemote, UTC−5 all year
What I take on
The projects that sit in your queue too long.
Four areas where MSPs most often need a senior set of hands for a few weeks, not a new full-time hire.
01
Microsoft 365, Entra, and Intune
Tenant migrations, identity cleanup, conditional access, and Autopilot rollouts that actually finish.
Details 02Network and firewall
Redesigns, firewall builds and migrations, VPN replacement, and finding the bottleneck nobody can explain.
Details 03Security and compliance
Zero Trust access, email security, hardening, and getting clients ready for audits and cyber insurance.
Details 04Automation and AI workflows
PowerShell, RMM and PSA cleanup, n8n workflows, and private AI agents that keep client data in-house.
DetailsHow it works
Scoped up front. Documented at the end.
No open-ended hourly drift. You know what's in scope, what it should take, and what you'll have when I'm done.
Talk
A 30-minute call about the client, the problem, and what done looks like.
Scope
A written scope: what's in, what's out, and the hours it should take.
Build
Hands-on, by me, with regular updates in whatever channel you use.
Hand off
Runbooks, diagrams, and a walkthrough so your team owns it from day one.
White-label friendly
Your client never has to know I'm a contractor.
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Under your name and NDAI work as part of your team, on your terms.
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Or as your named partnerIf it helps to bring in a specialist openly, I'm happy to be introduced.
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The relationship stays yoursI don't market to your clients. Ever.
Field notes
Recent work, by the numbers.
A few projects from my own career. Client names stay private, the same way yours will.
Network · Security
SSL VPNZero Trust
Legacy VPN retired company-wide
An SSE rollout with always-on access for every user, and the old VPN removed entirely.
Email security
Daily noise~0
Phishing reports and quarantine alerts
AI-based email security that took the help desk's phishing workload to near zero.
Let's talk
Got a project that's stuck in the queue?
Tell me about it. If I'm not the right fit, I'll say so and point you somewhere better.